Effective Date: September 3, 2024
Welcome to Xmart.lk, operated by Innozone (Pvt) Ltd. These Terms of Sale govern the purchase of products from our website, https://xmart.lk/. By placing an order, you agree to the terms outlined below. Please read them carefully before making a purchase.
1. General
These Terms of Sale apply to all orders placed on Xmart.lk. By placing an order, you agree to these terms, as well as our Privacy Policy, Refund and Returns Policy, and any other policies or terms referenced on our website.
2. Product Descriptions
We strive to provide accurate descriptions and images of our products. However, slight variations in color or appearance may occur due to lighting and photographic effects. Such variations do not constitute grounds for a return, refund, or exchange.
3. Pricing and Payment
- Pricing: All prices listed on our website are in Sri Lankan Rupees (LKR) and include any applicable taxes. Prices are subject to change without notice.
- Payment Methods: We accept payments via bank transfer and cash on delivery. For bank transfers, payment must be completed within the specified time frame for your order to be processed.
4. Order Processing
- Order Confirmation: Once you place an order, you will receive an email confirmation with your order details. Please review this confirmation carefully to ensure all details are correct.
- Order Fulfillment: We aim to fulfill and ship your order within 3-7 working days. Delivery times may vary depending on your location and other factors beyond our control.
5. Shipping and Delivery
- Delivery Time: Orders are typically delivered within 3-7 working days. Please note that delivery times are estimates and may vary based on location and external factors.
- Shipping Fees: Shipping fees, if applicable, will be calculated at checkout and added to your total order amount.
6. No Return, No Refund, No Exchange Policy
All sales on Xmart.lk are final. We do not accept returns, offer refunds, or allow exchanges. Please ensure that you review your order carefully before completing your purchase. For more details, please refer to our Refund and Returns Policy.
7. Order Cancellation
Once an order is confirmed, it cannot be canceled or modified. Please double-check your order details before finalizing your purchase.
8. Limitation of Liability
To the fullest extent permitted by law, Innozone (Pvt) Ltd and Xmart.lk shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or your purchase of products from us. Our liability is limited to the total amount of your order.
9. Governing Law
These Terms of Sale are governed by and construed in accordance with the laws of Sri Lanka. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.
10. Contact Information
If you have any questions or concerns regarding these Terms of Sale, please contact us at:
- Email: info@xmart.lk
- Website: https://xmart.lk/
Thank you for shopping with Xmart.lk.